THE CREATIVE SUITE

Every idea.
A place to take shape.

A shared creative direction across product imagery, visual stories, sound and campaigns.

Images · Video · AudioA shared creative direction
FREQUENTLY ASKED QUESTIONS

Questions, answered.

The details that matter to your work.

Talk to our team
Can I use Photopol for client work and commercial projects?

Yes, when you own or have licensed the material used in your work, including images, fonts, logos and likenesses. For AI results, commercial permissions also depend on the selected model or provider terms; unrestricted rights are not guaranteed.

Who owns my images and designs?

You keep the rights you already have in your uploads and designs. Photopol receives permission to process them for the service, not ownership. We do not claim ownership of an output simply because you used Photopol.

Are my projects private?

Workspace access is tied to your account. Authorized personnel and providers may access content to deliver or support the service. Uploading alone does not send an image to AI; requested AI processing can share necessary inputs with its providers.

Can I export my work and edit it again later?

Export finished images as PNG, JPEG or WebP. Your saved project keeps its text and layers editable, so you can return to change the design. The exported image and editable project are separate.

Do unused credits expire?

Monthly credits expire at the end of their billing period. Purchased top-up credits do not expire and remain after cancellation, unless refunded or reversed. An active subscription is required to purchase a new top-up.

Can I cancel a subscription or request a refund?

Yes. Cancellation normally stops renewal at the paid period’s end. Refunds are separate: requests within 14 days of payment are reviewed individually through Paddle. Cancellation is not an automatic refund, and mandatory consumer rights still apply.